Help Centre

Search the Help Centre for your question or browse the articles below.

Due to the global impact of COVID-19, shipping and delivery service orders may take slightly longer to process, fufill and deliver than normal.
Thank you for your understanding during these unique times.
Product Help

What Are Plano Lenses?
What Are Sunglasses that Fit Over Glasses Called?
How to Properly Clean Glasses & Sunglasses
View All 7 Articles
Order Help

Limited Warranty
Returns & Exchanges
Secure Shopping
View All 6 Articles
Helpful Resources

Frame Finder
Why Should I Wear Sunglasses in the Winter?
Recycling Glasses
View All 16 Articles

Get in Touch

Our team is available Monday - Thursday 9:00 AM to 5:00 PM GMT and Friday 9:00 AM to 4:00 PM GMT

Hours may vary by holiday.

email us
For questions regarding website accessibility, please email webaccessibility@luxottica.com.

You can also follow us and send a direct message to our Social Concierge Team:

Reaching out to us with a DM is fast and easy. Our Social Concierge Team is ready to assist you!